Your emails should reach your customer's inbox, not their spam folder. Zapim handles every technical detail on your behalf — trusted servers, high-reputation IPs, and bounce and feedback processing — all managed by our integrated AI engine, so your business can focus on the message, not the machinery.
AI monitors your sending health and optimises traffic so more of your emails reach the inbox.
Guarantees consistent, high-speed delivery for every alert, receipt, and update your customers are waiting on.
Live dashboards and alerts track opens, bounces, and complaints, so your team can step in before a customer misses something important.
Explore how Zapim's API delivers unmatched performance and reliability for your business. Get the features you need to automate workflows, protect deliverability, and connect with your customers effortlessly.
Zapim is built as an API-first platform so your developers can plug it into any application. Start sending your first high-volume batch of customer emails in minutes, not days.
Leverage our CPaaS infrastructure to handle your busiest sending periods. Near-perfect uptime and optimised global routing mean your customers get their emails, every time.
We prioritise the security of your customers' data. Our platform adheres to GDPR and CCPA, so every communication you send is protected and legally sound.
Go beyond basic segmentation. Our AI reads how each customer engages and adjusts send-time and content for them individually, lifting opens and conversions across your list.
Everything you're looking for in an enterprise Email API, so you stay in control of every message your customers receive.
Gain full control over incoming replies from your customers. Our API parses them into clean UTF-8 text your application can process automatically.
Protect your standing with inbox providers without lifting a finger. We auto-suppress unsubscribes, spam complaints, and hard bounces on your behalf.
Send tens of millions of messages an hour to your customer base, backed by enterprise SLAs your business can hold us to.
See exactly how your customers are engaging, beyond opens and clicks, with in-depth logging that fuels your next campaign decision.
Access certified email experts as an extension of your team. A dedicated Technical Account Manager advises on your whole program, not just the API.
Based on each customer's historic open behaviour, our algorithms send your emails at the moment they're most likely to engage.
Zapim's Email API supports every communication your business needs to send — from high-volume broadcasts to secure transactional alerts your customers are actively waiting on. Each type is built for a specific business goal, enhanced by AI tools that optimise timing, personalisation, and conversion.
Whether you need to integrate a high-volume email engine, automate how you talk to customers, or scale your outreach strategy, our experts at Zapim are here to help. Let's build a secure, high-performing, conversion-driven solution that keeps your customers engaged and your business growing.
Get higher engagement by putting Zapim's proprietary AI engine to work across your email program. We automate optimisation, predict how your customers will behave, and boost inbox delivery from day one, freeing your team to focus purely on content and strategy.
Our AI studies each customer's historical open and click data to find the exact moment they're most likely to engage, so your message gets seen.
Define your brand's tone, style, and compliance rules once. Our AI proofreads and governs every send, so what reaches your customer is consistent and error-free.
Zapim's Email API, a core Communications Platform as a Service (CPaaS) tool, gives your business the intelligence and scale to run cost-effective, high-impact campaigns and critical customer communications, worldwide.
Your email sending runs on our secure, distributed cloud platform. Access high-velocity, AI-personalised sending via one API call, with no infrastructure for your team to build or maintain.
Pay only for the emails your business actually delivers to customers. Our flexible model scales instantly with demand, cost-effective through seasonal peaks and campaign surges.
We keep your business aligned with the latest ISP requirements and security protocols (DKIM/SPF/DMARC), and manage GDPR compliance, so your customers' data — and your reputation — stay protected.
A transactional email API triggers automatic, one-to-one emails based on what a customer does in your product — resetting a password, placing an order, booking an appointment. Your business needs one because customers expect these emails instantly; a delayed receipt or reset link erodes trust fast. Zapim's API handles this triggering, plus the deliverability work behind it, so your customer gets the email the moment they take the action.
Transactional email responds to something your customer just did and goes to them individually; marketing email is sent to a list to promote something and drive them to act. Inbox providers treat the two differently, so mixing them on the same infrastructure can put your time-sensitive customer emails at risk. Zapim runs both through one API but keeps them on separate reputation pools, so a marketing blast never delays a customer's password reset.
Deliverability rate is the share of emails that reach your customer's mail server without bouncing — 95%+ is solid, and enterprise platforms aim for 99%+. The number that matters more is inbox placement rate: how many of those delivered emails your customer actually sees in their inbox rather than spam. Zapim publishes both live, with a 99.5% average delivery rate and 91.3% inbox placement rate across current sends.
Not always. Shared IPs work well for moderate volume, since reputation is pooled across well-managed senders. If your business sends high volumes to customers, or operates in a regulated space where you need full visibility into your own sending reputation, a dedicated IP gives you that control. Zapim offers it as an add-on for exactly this case.
SMTP relay lets your existing systems send email through a third-party server with minimal setup — a good fit for simple, low-code integrations. An email API gives your developers more control: webhooks, templating, and per-customer analytics. Most businesses start with one and grow into the other; Zapim supports both, so your integration path scales with you.
