Enable seamless, real-time communication across channels to boost engagement and simplify business interactions.
Enable seamless, real-time communication across channels to boost engagement and simplify business interactions.
Zapim has evolved into a leading CPaaS and AI-driven communication platform, empowering businesses with secure, scalable, and intelligent engagement solutions.
Automate personalised customer engagement with the official WhatsApp Business API.
Deliver rich, branded messaging with high-resolution media and interactive buttons.
Run promotional campaigns and ensure instant, reliable delivery of OTPs and alerts.
Enable scalable two-way communication with IVR, smart dialers, and voice broadcasts.
Host secure, high-performance email services for seamless communication.
Connect with customers across SMS, WhatsApp, email, and voice — all through one unified platform.
Monitor performance with real-time delivery reports, engagement insights, and detailed analytics.
Easily integrate Zapim APIs with your existing systems and scale as your business grows.
Ensure secure, compliant, and encrypted communication across every channel and interaction.
Enhance every client interaction with Zapim’s secure Voice and AI solutions. From identity verification to transaction alerts, we help banks streamline communication, ensure compliance, and deliver trusted, and personalised experiences.
Connect with travellers anytime using Zapim’s CPaaS platform. From booking confirmations to real-time updates, our Voice, SMS, WhatsApp, and AI tools create seamless guest experiences from inquiry to post-stay engagement.
Simplify Patient Communication, Strengthen Care
Keep patients informed and connected with Zapim’s CPaaS platform. From appointment reminders to test result updates, our Voice, SMS, WhatsApp, and AI solutions ensure timely, secure, and compassionate healthcare communication.
Enhance Every Shopping Interaction
Build lasting customer connections with Zapim’s CPaaS platform. From order confirmations to post-delivery support, our Voice, SMS, WhatsApp, and AI tools deliver personalised, consistent, and secure communication across the shopping journey.
A single dashboard visualizing performance across SMS, WhatsApp, RCS, Email, and Voice — giving real-time insights into delivery, engagement, conversions, and ROI.
Breakdowns per channel (SMS, RCS, WhatsApp, Voice, Email) showing CTR, read rate, bounce rate, user activity, and revenue impact.
Export detailed reports in PDF, Excel, or CSV with filters for campaigns, time periods, regions, and message categories.
Create campaigns with real-time device previews for SMS, WhatsApp, RCS cards/carousels, and Email templates before sending.
With years of experience in the IT industry, our certified professionals bring deep knowledge and proven solutions to every project
With Zapim’s unified cloud platform, you can reach customers across multiple channels—automating campaigns, sending instant notifications, and tracking real-time performance to ensure maximum engagement and reliability.
Zapim’s AI-assisted solutions leverage artificial intelligence to enhance message personalization, automate workflows, and optimize sending times for better response rates and customer experiences.
Yes. Zapim supports robust API and plug-in integrations for CRMs, ERPs, and custom systems, ensuring seamless communication operations without disrupting your current workflow.
Absolutely. Zapim offers 24/7 premium customer support and advanced analytics across all services—SMS, Email, RCS, Voice, and WhatsApp—so you can monitor performance, delivery, and customer engagement effortlessly.
