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Market Automation

Marketing Automation That Turns Every Conversation Into Revenue

Orchestrate smart, cross‑channel campaigns on SMS, WhatsApp, RCS, Email and Voice, powered by Zapim’s APIs and AI so your team can focus on strategy, not manual follow‑ups.

Trusted by over 500+ global brands and organizations, including

About
Marketing Automation Foundation

Foundation of High‑Conversion Customer Journeys

Zapim is your central automation brain, using a visual builder to create cross-channel welcome series, lifecycle drips, and win-back flows based on events across your product, website, and CRM.

Event‑Driven Journeys

Start flows from sign‑ups, cart events, form fills, transactions and more.

Unified Profiles

Merge data from ads, web, app and offline touchpoints into a single customer view.

AI‑Smart Decisions

Use scoring, prediction and rules to choose the right message and channel.

Always On Engagement

Powering Every Customer Interaction – From First Click to Loyal Repeat Buyer

Acquire

Capture leads from ads, landing pages, WhatsApp opt-ins and keyword SMS, then drop them straight into automated welcome and qualification flows.

Activate

Guide new customers to key actions like KYC completion, first purchase or app install with step-by-step nudges and educational sequences.

Retain & Grow

Trigger personalised offers, reminders and feedback requests based on behaviour, lifecycle stage and predicted churn risk.

Automated Message TYPES

Explore Journeys That Drive Engagement & ROI

Mix promotional, transactional and lifecycle journeys without losing control of compliance, consent or templates.

Key Automation Features

Marketing Automation Features for Faster Growth and Lower CAC

About
By The Numbers

Reliability and Performance Behind Zapim Marketing Automation

Brands using Zapim’s Marketing Automation see stronger conversion, leaner operations and stable delivery at scale – reflected in the numbers below.

How It Works

How Marketing Automation Delivers Ultimate Flexibility and Scale

Connect Your Data

Plug in your CRM, product events, forms, ad platforms and offline lists so Zapim can listen to every signal.

Design Smart Journeys

Use templates or build custom flows with conditions, waits, checks and branches tailored to your funnel.

Orchestrate Channels

Combine SMS, WhatsApp, Email, RCS and Voice in a single journey with rules for the primary channel and automatic fallback.

Measure & Optimise

Track delivery, engagement, conversion and revenue per journey, then iterate with A/B tests and cohort insights.

About

Get Next‑Gen Engagement with AI‑Powered Journeys

Combine rule‑based flows with AI to score leads, predict churn and recommend the next best offer or message for each customer. Use AI to rewrite copy variations, choose optimal send times, and dynamically personalise content based on profile and behaviour – all without leaving Zapim.

AI Lead Scoring & Intent
Detection

Prioritise high‑value prospects and fast‑track them to sales.

Predictive Churn &
Win‑Back

Spot at‑risk users early and trigger save‑the‑sale sequences.

Dynamic Content & Offers

Adjust product, plan or discount recommendations for every user.

Use Cases

Where Automated Journeys Drive Measurable Impact

E-Commerce & Retail

E-Commerce & Retail

Automated cart recovery, back-in-stock and price-drop journeys that turn abandoned intent into sales.

Financial Services

Financial Services

Always-on journeys for loan offers, card upgrades and renewals with compliant, secure notifications.

Logistics

Logistics

Proactive shipment, delay and delivery notifications that cut support calls and build trust.

Healthcare & Wellness

Healthcare & Wellness

Appointment and care-plan reminders that keep patients on track with visits and treatments.

Travel & Hospitality

Travel & Hospitality

Booking, check-in and itinerary update journeys that reduce no-shows and boost upgrades.

Consumer Goods

Consumer Goods

Launch, sampling and re-order nudges that grow repeat purchases and brand loyalty.

Automobiles

Automobiles

Test-drive, finance and service-reminder flows that convert interest into showroom visits and renewals.

Consulting Firms

Consulting Firms

Lead nurture and meeting-booking sequences that move prospects from discovery to signed engagement.

Ready To Scale Automation?

Start Connecting Instantly. Power Every Journey with Zapim Marketing Automation.

FAQs

Frequently Asked Questions

It connects all your data sources and channels to run event-driven, personalised journeys instead of one-time broadcasts.

You can orchestrate journeys across SMS, WhatsApp, RCS, Email and Voice with built-in routing and fallback.

Marketers can use the visual builder and templates, while developers simply handle initial integrations and custom events.

Yes, Zapim connects via APIs and webhooks so profiles, events and revenue data stay in sync across your stack.

Yes, you can start with a few core journeys and scale to complex, multi-brand programs as your needs grow.