Zapim’s RCS API, a next-gen CPaaS solution, redefines customer engagement through rich media, interactivity, and intelligent automation. Deliver visually dynamic, branded conversations that increase reach and conversions.
AI-powered personalisation tailors every RCS message with interactive content and smart suggestions, ensuring higher interaction and faster response rates.
Backed by Zapim’s scalable CPaaS infrastructure, the RCS API handles peak message volumes seamlessly while maintaining speed, reliability, and quality delivery.
Engage your customers effortlessly with a messaging solution that guarantees timely delivery, rich interactivity, and seamless compatibility across all mobile platforms, driving stronger connections and conversions.
Key features help businesses elevate customer experience, drive trust, and optimise communication while making implementation seamless and hassle-free
Deliver engaging, branded experiences with rich media, seamlessly upgrade your communications without extra coding or developer involvement, making deployment effortless.
Integrate SMS, WhatsApp, and RCS into one unified workflow, using automatic fallback to ensure messages reach customers on their preferred channels.
Inspire confidence by sending messages with verified sender information and unique brand elements, enhancing security and elevating customer trust for every interaction.
Boost engagement using interactive content cards, carousels, quick reply buttons, in-app browsing, and rich media attachments that create memorable, actionable experiences.
Gain complete visibility into message deliverability and engagement with actionable analytics, helping you optimise campaign performance and troubleshoot issues quickly.
Empower customers with instant answers by creating automated chatbots and workflows for inquiries, support, and marketing, all within the messaging experience.
Zapim’s RCS API, a core CPaaS tool, empowers B2C businesses to execute visually-rich, interactive global campaigns with unmatched speed and scale.
Our secure cloud platform hosts all RCS delivery functions. Access advanced messaging features like rich media, carousels, and two-way communication through a simple API, removing the need for complex on-premise infrastructure.
Zapim continually manages global carrier regulations, DLT compliance, and security updates behind the scenes, so you can focus on crafting impactful conversations.
Leverage the same unified CPaaS platform for RCS, SMS, WhatsApp, voice, and more, seamlessly scaling your communication strategy while keeping data and user logic centralised.
Experience the future of engagement with Zapim’s AI-powered RCS API, transforming messaging into intelligent, personalised conversations that connect deeply with customers.
AI analyses user behaviour to send perfectly timed, personalised RCS campaigns, boosting open rates and accelerating customer actions effortlessly.
AI-powered routing directs customer replies to chatbots instantly, helping resolve queries faster and reducing agent workload.
Zapim’s AI voice feature enables natural, real-time voice conversations where AI interacts, assists, and resolves customer queries, delivering seamless human-like support.
Discover how Zapim's RCS solution can revolutionise communications across key industries.
Yes. Zapim's Seamless SMS Fallback is guaranteed. If a customer's device (like an iPhone or an older feature phone) cannot receive an RCS message, the system automatically converts and delivers it as a standard SMS or MMS, ensuring 100% reach.
You can utilise app-like features such as high-resolution images, videos, interactive carousels (swipeable product views), suggested quick reply buttons, and action buttons (e.g., "Buy Now," "View Map," or "Reschedule").
RCS allows for Verified Sender status. Your messages arrive with your company's official name and logo instead of a random number, instantly boosting brand recognition and customer confidence, leading to higher engagement.
Yes. Unlike traditional SMS, Zapim's analytics provide detailed insights, including real-time delivery receipts, read receipts, and click-through tracking on any action buttons, giving you precise campaign measurement.
