Zapim’s RCS Conversational solution transforms transactional messaging into dynamic, human-like dialogues powered by verified branding, AI flow design, and multimedia elements. It enables personalised interactions, feedback loops, and instant responses for a seamless customer experience.
Engage users through verified brand accounts that support natural, trusted, and interactive conversations.
Use text, images, videos, and carousels to make every exchange more expressive and context-rich.
Manage consistent customer dialogues worldwide with localized RCS capabilities and compliance built in.
Build customer trust with verified RCS brand profiles that ensure authenticity, secure communication, and consistent brand identity across every two-way interaction.
Deliver personalised RCS interactions by syncing conversations with CRM systems, ensuring context-rich communication informed by customer data and engagement history.
Enhance conversational depth and automation by integrating AI-driven bots, enabling smart, contextual, and always-on engagement within your RCS ecosystem.
Track message performance, monitor sentiment, and analyse response patterns in real time to refine engagement strategies and optimise future conversations.
Enhance communication with authentic interactions, unified omnichannel reach, AI-driven design, and data-backed optimization.
Foster customer confidence through verified RCS accounts and encrypted message flows that guarantee privacy, compliance, and consistent communication integrity.
Unify customer conversations across RCS, SMS, WhatsApp, and voice channels using Zapim’s integrated platform for seamless, cross-channel engagement experiences.
Develop intelligent dialogue flows powered by AI that learn from user behaviour, enabling personalised, adaptive, and context-aware interactions at scale.
Utilise analytics, sentiment tracking, and engagement insights to continually refine conversational strategies, improve outcomes, and maximise communication effectiveness across audiences.
Discover how Zapim's RCS solution can enrich communications across sectors with interactive, branded messaging.
RCS provides verified, app-free, native messaging experiences with branding consistency and rich media support, unlike third-party chat apps.
Yes. Zapim’s orchestration layer integrates seamlessly with CRMs, chatbots, and AI systems for adaptive conversations.
Absolutely. Zapim supports millions of concurrent RCS conversations powered by intelligent routing and automation.
Retail, BFSI, travel, healthcare, and IT service sectors gain the most from personalised, interactive two-way communication.
