Leveraging the Official WhatsApp Business API by Meta, Zapim securely enables businesses to reach and scale communication with customers in an encrypted, compliant environment.
Your customer interactions are secured with end-to-end encryption. This ensures that all conversations remain private and protected from unauthorised access.
We guarantee GDPR-compliant data handling and storage practices. This commitment ensures your customer data meets the highest European privacy standards.
Benefit from proven reliability and system stability. Our platform consistently delivers over 99.9% uptime for uninterrupted service.
Zapim's WhatsApp Business API empowers you to move beyond one-way broadcasts. Our platform supports powerful communication modes, Transactional and Conversational, designed to meet specific customer engagement goals, whether it's delivering critical, timely updates or building rich, interactive experiences that drive loyalty and convert to sales.
Target customers precisely and drive conversions with dynamic segments that update in real-time, based on behaviour, preferences, and engagement patterns.
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Orchestrate intuitive journeys with automated, relevant interactions combining AI Agents, structured flows, triggered campaigns and human agents
Read MoreUtilise Rich Messaging Templates and interactive WhatsApp Flows to elevate customer interactions beyond standard text messaging, creating dynamic and engaging experiences.
Implement Human + AI Flexibility to provide robust 24/7 support. AI handles routine queries, with a seamless, automated option to route complex issues to a live human agent.
Drive sales with Conversational Commerce tools and integrated WhatsApp Pay functionality. Guide customers through the purchase journey, from browsing catalogues to secure payment, directly within the chat interface.
Leverage Click-to-Chat Ads for immediate lead capture and measure campaign effectiveness with real-time analytics. Optimise workflows and engagement strategies to continuously enhance ROI.
Reach your audience easily on WhatsApp — the world’s most popular messaging app with a 95% delivery rate. Engage in rich, two-way conversations using our AI + human agent platform to streamline operations and resolve queries.
Deliver timely notifications, alerts, and order updates directly on WhatsApp. Use interactive buttons and media-rich templates to make every message meaningful and action-driven.
Simplify the buying journey with secure in-chat payments and checkout confirmations. Create interactive call-to-action buttons that drive instant responses and reduce conversion drop-offs.
Automate common interactions with intelligent chatbots while maintaining the human touch through seamless live-agent handover. Respond faster, resolve issues quickly, and elevate customer satisfaction.
Operate with confidence knowing your data is fully protected. Zapim follows strict data governance standards, encryption protocols, and regional compliance norms to safeguard every interaction.
Zapim offers a secure and scalable platform that supports real-time communication, automation, and payments, all within WhatsApp.
Yes. Zapim uses end-to-end encryption and complies with global data protection laws.
Most businesses can start interacting with customers within a few days of onboarding, depending on verification and integration steps.
Yes. Zapim’s API supports popular CRM, ERP, and marketing automation tools for seamless workflow integration.
