Built on the Official WhatsApp Business API by Meta, Zapim gives businesses a verified, encrypted, and fully compliant way to message customers at scale — without third-party workarounds.
Every message you send and receive is encrypted end-to-end, the same standard Meta applies across WhatsApp, so conversations stay private and tamper-proof.
Customer data is stored and processed under GDPR-aligned practices, meeting European privacy requirements even if your business operates globally.
As an official Meta Business Solution Provider, Zapim inherits WhatsApp's global infrastructure, keeping your messaging live with 99.9% uptime.
Most WhatsApp tools stop at one-way broadcasts. Zapim's WhatsApp Business API supports two distinct messaging modes, Transactional and Conversational, so you can choose the right one for each goal: sending time-critical updates that customers must see, or running interactive, two-way journeys that build loyalty and convert browsers into buyers.
Send order confirmations, OTPs, delivery alerts, and other time-sensitive updates with guaranteed delivery, and personalise each message using real-time customer data.
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Guide customers through automated, relevant journeys that blend AI agents, structured flows, triggered campaigns, and human agents whenever a conversation needs a real person.
Read MoreGo beyond plain text with Rich Messaging Templates and interactive WhatsApp Flows — carousels, buttons, and forms, that turn a chat into a guided experience.
Run support 24/7 with AI agents that resolve routine queries instantly and hand off complex ones to a live agent automatically, so no conversation stalls.
Sell without leaving the chat. Conversational Commerce tools plus WhatsApp Pay let customers browse your catalogue, ask questions, and check out in one thread.
Capture leads instantly with Click-to-WhatsApp Ads and track what's working with real-time analytics, so every campaign gets sharper with each send.
WhatsApp is the world's most-used messaging app, and Zapim gets your business there with a 97% delivery rate. Run rich, two-way conversations powered by AI and human agents together, so support scales without losing a personal touch.
Send timely notifications, alerts, and order updates directly on WhatsApp. Interactive buttons and media-rich templates make every message meaningful and action-driven.
Simplify the buying journey with secure in-chat payments and checkout confirmations. Interactive call-to-action buttons drive instant responses and cut conversion drop-offs.
Automate routine interactions with AI chatbots while keeping the human touch through seamless live-agent handover — so issues get resolved faster.
Operate with confidence: Zapim follows strict data governance standards, encryption protocols, and regional compliance norms to protect every conversation.
Zapim gives you a secure, Meta-verified WhatsApp Business API with real-time messaging, AI-powered automation, and in-chat payments — all on one platform, with no separate tools to manage.
Yes. Every conversation is protected with end-to-end encryption, and Zapim's data handling complies with GDPR and other global privacy regulations.
Most businesses start messaging customers within a few days, depending on Meta's number verification and how much CRM or catalogue integration is needed.
Yes. Zapim's API connects with popular CRM, ERP, and marketing automation tools, so WhatsApp fits into workflows you already use, no rebuild required.
Yes. Zapim operates as a Meta-authorised Business Solution Provider (BSP), which is what makes the green verified tick, official rate limits, and Meta support eligible for your number in the first place.
Pricing has two parts: a platform fee charged by the provider (like Zapim) and Meta's own per-conversation charges for marketing, utility, and authentication messages. Ask Zapim for a quote that separates the two clearly.
