Zapim's SMS API, a core CPaaS tool for B2C, delivers the speed, security, and guaranteed reach necessary to drive sales, secure transactions, and build lasting loyalty. Get a direct, reliable line to every customer.
AI-powered routing guarantees instant SMS delivery and maximises open rates for every time-sensitive B2C message.
Built on a robust CPaaS infrastructure, the SMS API scales instantly to handle millions of messages for peak sales events without fail.
SMS is the fastest, most reliable channel for mission-critical security. Use Zapim's CPaaS platform to integrate real-time One-Time Passwords (OTPs) and Two-Factor Authentication (2FA). This drastically reduces fraud, secures customer accounts during high-value transactions, and builds B2C trust through guaranteed, low-latency delivery.
Maximise revenue with precision timing. Our AI integration analyses customer behaviour to identify drop-off points, automatically triggering personalised Abandoned Cart Reminders, "Back in Stock" notifications, and flash sale alerts via SMS. This targeted, immediate outreach drives conversions and loyalty that email simply cannot match.
Improve the customer experience by providing instant, crucial information. Leverage the API to automate reliable order confirmations, shipping updates, payment reminders, and delivery alerts. This real-time utility through SMS eliminates "where is my order?" calls and boosts post-purchase satisfaction.
Transform text messaging into a two-way support channel. Facilitate seamless customer responses for appointment changes or rapid queries. Our CPaaS infrastructure supports scalable, high-volume interaction flows, and the instant nature of SMS makes it ideal for capturing timely post-service B2C feedback to rapidly improve your offerings.
Zapim's SMS API supports all critical communication modes, from high-volume broadcasts to secure transactional alerts. Each type is designed to meet specific B2C goals, enhanced by AI tools that optimise timing, personalisation, and conversion rate.
When every message counts, you need metrics you can trust. Zapim's platform is engineered for peak B2C demand, providing unmatched speed, reliability, and scale, backed by these guaranteed results.
Zapim's SMS API leverages cutting-edge AI integration to transform basic messaging into smart, high-converting interactions. This isn't just automation; it's intelligent optimisation that learns from every interaction, ensuring your B2C communications are always delivered to the right customer, at the perfect moment, with the most impactful message.
AI forecasts optimal times and content for personalised SMS campaigns, maximising B2C open rates and immediate action.
AI intelligently routes customer replies to chatbots for instant support, enhancing service and reducing agent workload.
AI dynamically optimises message content and tone using customer data, guaranteeing the highest possible conversion rates for B2C campaigns.
Zapim's SMS API, a core CPaaS tool, gives B2C businesses the speed and scale to deploy cost-effective, high-impact global campaigns.
SMS Delivery functionality is hosted on our secure cloud platform. Access powerful messaging tools (like bulk send and two-way) via a simple API call, eliminating the need for complex on-premise carrier infrastructure.
Pay only for the SMS messages you send. Our flexible CPaaS subscription model scales instantly with your B2C demand, making it cost-effective for seasonal peak sales and high-volume campaigns.
Ensures you always have access to the latest global carrier requirements and security patches. Zapim manages all backend compliance, allowing you to focus purely on your messaging content and campaign performance.
Leverage the same CPaaS platform for SMS and future channels. Designed for multi-tenant efficiency, it allows quick expansion of your communication strategy (e.g., voice, email) while keeping all data and user logic seamlessly unified.
Automated abandoned cart reminders, flash sale alerts, and exclusive mobile-only discount codes.
Instant One-Time Passwords (OTPs), Two-Factor Authentication (2FA), and real-time transaction alerts for enhanced security.
Automated, real-time package tracking updates, delivery status changes, and driver/customer communication.
Secure appointment confirmations, prescription refill reminders, and automated check-in links to reduce "no-shows."
Pre-arrival check-in instructions, last-minute flight/gate changes, and special service upsell offers.
Automated maintenance scheduling reminders, notifications when a vehicle is ready for pickup, and repair estimate approvals via text.
Get clarity on how Zapim's SMS API works, its security features, and how quickly your B2C business can go live with high-impact messaging.
Our SMS API is built on a high-throughput CPaaS infrastructure that guarantees reliability and instant delivery. It also uses AI-optimisation to maximise the open rate for crucial sales and security messages.
We use carrier-grade encryption and ensure strict compliance with global data security standards. Our platform's reliability guarantees that time-sensitive messages like OTPs and 2FA codes are delivered instantly and securely.
Yes. Our API provides real-time analytics on delivery status, click-through rates (for tracked links), and AI-driven insights into customer engagement, allowing you to accurately measure campaign performance.
The API is designed for simple, fast integration. With clear documentation and dedicated support, most businesses can connect the service and begin sending high-volume messages within a few hours.
