img

Consumer Goods

Reimagining Everyday Connections with Zapim

Zapim helps your brand connect directly with consumers through smarter, faster, and more personal digital communication. From product updates to delivery notifications, our intelligent messaging platform ensures every interaction feels timely, relevant, and human.

img
img
ABOUT

Empowering Consumer Experiences in the Digital Age

Zapim helps consumer brands engage customers across every digital touchpoint—WhatsApp, SMS, voice, RCS, and email. With AI automation, you can personalise promotions, simplify support, and strengthen customer loyalty without added complexity.

Drive Customer Engagement

Drive Customer Engagement

Send tailored offers, new product announcements, and exclusive seasonal deals to keep your customers informed and excited.

Seamless Onboarding and Support

Seamless Onboarding & Support

Welcome new customers instantly, share product guides, and register warranties, all automated through the channels your audience uses most.

Smart Order and Delivery Updates

Smart Order & Delivery Updates

Keep shoppers in the loop with real-time order confirmations, delivery tracking, and alerts that enhance transparency and trust.

What We Offer

CpaaS Solutions for Modern Banking

WhatsApp API

WhatsApp API

Engage your customers on their favourite channel with personalised messages, order alerts, and instant product support.

SMS

SMS

Deliver timely reminders, flash sale alerts, and product offers with precision-timed campaigns that reach customers instantly.

Voice

Voice

Use AI-powered voice assistants to confirm orders, update delivery status, collect feedback, and offer self-service support.

RCS

RCS

Chat with customers through interactive, visual messages that showcase products, deals, and checkout options, all from their native messaging app.

Email

Email

Automate post-purchase updates, thank-you messages, and personalised newsletters to keep your audience connected and returning.

Customer Experience

Create Seamless Interactions Across Every Distribution Scenario

Enable your consumer goods enterprise to communicate securely and intelligently across every partner and consumer touchpoint with Zapim’s AI-powered platform.


Instant Verification & Security

Keep customer interactions safe with verified messaging that protects every purchase and builds trust. Zapim ensures secure, compliant communication so every transaction strengthens your brand’s credibility.

Instant Verification and Security

Real-Time Notifications

Deliver instant updates about new offers, loyalty rewards, order status, and purchases. Zapim helps brands keep customers engaged, informed, and connected with timely, automated messages across preferred channels.

Real-Time Notifications

Smart Product Support

Provide 24/7 assistance through AI-powered chat and voice solutions that handle queries, product details, and returns instantly. Zapim ensures fast, effortless support experiences that boost satisfaction and repeat engagement.

Smart Product Support

Personalised Promotions & Loyalty

Engage customers with automated, behaviour-based offers, restock alerts, and exclusive loyalty updates. Zapim personalises every message to build deeper connections and inspire long-term brand loyalty through consistent, targeted experiences.

Personalised Promotions and Loyalty
Tools

Consumer Goods Communication Made Intelligent and Scalable

Email Updates
Zapim Email API

Deliver personalised confirmation emails, digital receipts, and product recommendations that drive repeat purchases.

Email Updates
Campaign Studio

Design interactive campaigns that turn one-time buyers into loyal customers through automated, data-driven journeys.

Email Updates
Messaging API

Unify WhatsApp, SMS, and RCS communication into one platform for seamless, omnichannel engagement.

Email Updates
Conversations Hub

Enable two-way chats with your audience, answer questions, share deals, and handle service requests instantly.

Work With Us

Elevate Customer Connections With Zapim’s Seamless Communication Solutions

Digital Transformation for Consumer Goods Growth with Zapim AI

Zapim builds lasting connections between people and brands. With AI-driven communication, your brand can deliver experiences that are faster, more personal, and effortlessly engaging.

Secure and Reliable

Enjoy enterprise-grade data protection and encrypted communication for every consumer interaction.

Trusted by Top Consumer Brands

Leading brands use Zapim to scale personalised engagement, enhance relationships, and drive repeat business.

img
FAQs

Frequently Asked Questions

Zapim transforms ordinary notifications into personalised conversations, helping brands connect emotionally and increase conversions.

Yes. Zapim syncs with major e-commerce tools and CRMs for a connected, data-driven experience.

Absolutely. Zapim supports large-scale messaging for flash sales, launches, and brand campaigns with consistent performance.

AI automates communication, from sending promotions and tracking deliveries to collecting feedback, saving time while enhancing engagement.