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Distributed Ledger Technology Compliance for Telecom UCC Regulations

Integrate. Automate. Secure Commercial Communication with DLT

Experience a new era of compliant messaging as mandated by the Telecom Regulatory Authority of India (TRAI). The next-gen Distributed Ledger Technology (DLT) framework brings transparency and trust to every commercial communication in India.

Trusted by over 500+ global brands and organizations, including

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Bulletproof Compliance.

Smarter Communication. Guaranteed Privacy.

India’s telecom industry now operates under strict TRAI DLT regulations. Every enterprise must register on the DLT platform to protect subscriber privacy and prevent communications fraud. Uniform compliance standards ensure all operators maintain a secure commercial messaging environment.

Prevent UCC with Robust Traceability

DLT records each commercial communication on an immutable blockchain, ensuring complete message traceability and accountability, drastically reducing unsolicited commercial messaging incidents.

Protect Customer Data & Privacy

Subscriber information and preferences are securely managed through DLT, ensuring only authorised communications reach users and shielding their data from misuse or unauthorised access.

Comply with TRAI Mandates Without Friction

Automated DLT workflows streamline company, telemarketer, and message registration, enabling effortless compliance with TRAI regulations while minimising manual work and operational delays.

Workflow

Seamless Commercial Messaging Workflow

Enterprise Registration
Enterprise Registration

Businesses must register as Principal Entities with authorized telecom operators by submitting verified company documents. This ensures regulatory accountability and identification before accessing commercial messaging channels.

Telemarketer Accreditation
Telemarketer Accreditation

Telemarketers, including platforms like Gupshup, must register with operators and receive approval before sending commercial traffic. This creates a transparent and monitored communication ecosystem across India.

Consent Management
Consent Management

The DLT platform enables transparent management of subscriber consent and preferences, allowing users to control, customize, and revoke permissions while maintaining the highest privacy standards.

Traceability
Traceability

Every SMS sent is recorded on the distributed ledger, providing full traceability back to the sender. This ensures complete regulatory compliance and visibility for both operators and enterprises.

Capabilities

Advanced DLT Platform Capabilities

Transform

Transforming Communication into Conversations

DLT delivers compliance without compromise, letting brands focus on engagement while maintaining regulatory transparency

DLT Message Types

Explore DLT-Enabled Message Types That Drive Higher Engagement & Trust

DLT ensures every communication type meets evolving compliance, security, and engagement benchmarks for India’s telecom sector. Each message type leverages blockchain-driven processes to maximise delivery, privacy, and transparency, optimising your brand’s connection with customers.

DLT Implementation Insights:

Empowering Digital Enterprise Messaging

Elevate audit compliance and protect your communications with the advanced DLT system. By leveraging distributed ledger technology, digital enterprises achieve up to 99.5% regulatory audit compliance and enjoy a remarkable 91% reduction in fraudulent or unsolicited communications.

Audit-Optimised Communication

DLT empowers enterprises to achieve outstanding compliance—up to 99.5% audit readiness—while greatly reducing fraudulent messaging activity, making each communication traceable and secure.

AI-Enhanced Compliance Management

The synergy of AI and DLT delivers intelligent fraud detection, dynamic consent handling, and actionable insights, establishing a new industry benchmark for secure and regulatory-safe enterprise messaging.

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How DLT Drives Enterprise Messaging Intelligence & Scale

Consent-Driven Outreach

By sending messages strictly based on customer permissions recorded via DLT, businesses foster heightened engagement and build trust, while ensuring all communications remain legally transparent and compliant with required privacy and consent regulations throughout the entire lifecycle.

Audit-Ready Messaging

With DLT-powered automated reporting and documentation, organisations effortlessly meet regulatory requirements. Every message is archived and traced, enabling instant audit readiness, simplifying compliance efforts, and eliminating the risk of penalties for improper or undocumented communication practices.

Unified Communication Management

DLT centralises messaging oversight, allowing enterprises to manage campaigns across multiple telecom operators without complexity. This unified system streamlines workflows, enforces consistent policies, and delivers seamless process management for all transactional, promotional, and service messaging activities.

Use Cases

DLT Use Cases for Every Digital Business

Healthcare

Healthcare

Safeguard privacy and compliance while delivering patient reminders, appointment notifications, and wellness alerts through blockchain-verified communication channels.

Retail

Retail

Reliably deliver promotional offers and transactional updates to consenting users, supporting personalised and traceable customer engagement at scale.

Travel & Hospitality

Travel & Hospitality

Send booking confirmations, itinerary updates, and travel alerts with traceability and real-time delivery, enhancing guest experience and operational transparency.

Consulting Services

Consulting Services

Communicate securely with clients about appointment schedules, document transfers, and policy updates, ensuring confidential and compliant business messaging.

Consumer Goods

Consumer Goods

Share order updates, shipment notifications, and product launch campaigns with verified consent, maximising engagement and regulatory alignment.

Financial Services

Financial Services

Deliver secure alerts, statements, and compliance-related notifications backed by trail-ready, consent-driven communication safeguards required by TRAI regulations.

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FAQs

Frequently Asked Questions

TRAI regulations mandate DLT registration to control unsolicited commercial communication (UCC) and ensure user privacy.

Operators manage subscriber preferences, while businesses and telemarketers must strictly follow DLT consent and preference checks.

Unregistered or non-compliant messages are automatically blocked, and businesses may face penalties for violating TRAI regulations.

DLT enables real-time traceability, blocks unapproved or suspicious messages, and records all communication actions for audit and compliance.

Yes, DLT integration is compulsory for all enterprises sending bulk or commercial SMS in India as per TRAI guidelines.