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Logistics

Smart Communication for a Smarter Supply Chain

Zapim connects drivers, dispatchers, and clients to keep deliveries on time and visible in real time. Our AI-powered platform streamlines routing, tracking, and support—keeping logistics connected and in control.

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ABOUT

Simplifying Every Step of Fleet Operations

Zapim makes logistics management smarter through fast, secure, and personalised communication. Whether you’re coordinating shipments, updating customers, or handling driver queries, Zapim streamlines every step with effortless digital interaction.

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Fleet Coordination Made Simple

Get instant updates on delivery schedules, route adjustments, and cargo status via WhatsApp, SMS, or email, so your teams and clients always stay aligned.

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Seamless Dispatch & Paperwork

Digitise delivery confirmations, share e-documents, and manage shipment handovers effortlessly through secure communication channels.

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Effortless Maintenance & Compliance

Stay ahead of fleet servicing, safety checks, and documentation deadlines with automated reminders and real-time updates for every vehicle.

OUR SOLUTIONS

Stay Connected Across Every Route

WhatsApp Messaging

WhatsApp Messaging

Coordinate live with drivers or clients for dispatch schedules, delivery confirmations, or support — instant communication without calls or delays.

SMS Alerts

SMS Alerts

Send quick notifications for route changes, pick-up timings, or load confirmations, making logistics updates fast and reliable.

Voice Support

Voice Support

Automate routine calls for delivery confirmations, customer feedback, and driver assistance — managed easily through human-like voice automation.

RCS Chat

RCS Chat

Offer clients and partners interactive shipment tracking, digital proof of delivery, and secure payment links through verified, rich media messaging.

Email Updates

Email Updates

Keep your stakeholders informed with clear, timely reports on deliveries, invoices, and fleet performance metrics.

Customer Experience

Connected Experiences on Every Mile

Zapim powers transparent, real-time communication across your logistics ecosystem — from warehouse to delivery.


Easy Verification

All your data and communication are protected through end-to-end encryption and verified channels, safeguarding shipment details and client records.

Easy Verification

Real-Time Updates

Track deliveries, monitor driver progress, and share live ETAs without constant follow-ups — ensuring transparency and accountability at every stage.

Real-Time Updates

Smart Assistance

AI-powered chat and voice support deliver instant answers for shipment queries, delays, and compliance checks, making your operations smoother, faster, and more responsive.

Smart Assistance

Partner Care & Rewards

Engage drivers, partners, and clients with personalised messages, performance milestones, and loyalty rewards that strengthen long-term relationships.

Partner Care & Rewards
OUR SMART TOOLS

Everything You Need to Run Logistics Smoothly

Email Updates
Zapim Operations Hub

Manage all driver, dispatch, and client communications from one dashboard, integrating WhatsApp, SMS, RCS, and email.

Email Updates
Campaign Studio

Share targeted updates, fleet alerts, partner offers, and regulatory reminders, tailored to your operations and schedules.

Email Updates
Voice & Chat Support

Connect instantly with your teams or clients using automated chat and voice features that ensure timely and accurate responses.

Work With Us

Optimise Delivery Notifications And Real-Time Updates With Zapim’s Automated Communications

Building Trust with AI-Powered Communication

Zapim transforms logistics communication through automation, real-time visibility, and intelligent updates, reducing delays, improving client satisfaction, and simplifying fleet coordination.

Built on Security

Every message and document is encrypted, verified, and stored securely for dependable, compliant operations.

Trusted by Logistics Leaders

Top logistics providers use Zapim to enable smooth, transparent communication across trucks, warehouses, and client networks.

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FAQs

Frequently Asked Questions

Zapim keeps dispatch, drivers, and clients in sync with real-time updates and proactive communication, eliminating delays and improving accountability.

No, Zapim works seamlessly through channels like WhatsApp, SMS, RCS, and email—no app installation needed.

Zapim ensures complete data protection using encrypted, verified messaging. All shipment and client information remains confidential and compliant.

Yes. Get live shipment tracking, instant delivery confirmations, and automated status updates—all from your preferred communication channel.