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The fastest possible delivery of your message with the least amount of latency is made possible by smart routing and redundant connectivity.
By sending enhanced messages they can believe in, you can strengthen your brand and communication with your audience. Add your brand’s name, logo, videos, photos, and carousels to your offers to maximise conversions.
Sending interesting, conversational RCS messages that can boost your sales will help you be distinctive and stand out from the crowd.
RCS Business Messaging API should be integrated into your current system. Don’t just make it a channel: With Infobip Moments, Conversations, and Answers, you can gain total access to a world of consumer involvement.
An updated version of SMS called RCS (Rich Communication Services) enables message senders to brand their messages, distribute rich media, and gather data.
Brands may communicate with their customers in an interesting way with the help of RCS Business Messages. With features that today’s digital-first users are accustomed to, the application substantially improves the messaging experience. RCS Business Messages also offers useful information that organisations can use to assess the success of their messaging campaigns and develop clever plans for guiding clients along the sales funnel.
Mobile network service providers are now able to send RCS messages instead of SMS Text Messages due to the rise in the use of WhatsApp, Viber, Facebook, and Google. As opposed to an SMS’s text-only messaging option, users of RCS Business Messages can take advantage of the feature-rich messaging capabilities of RCS, including image and video sharing. Furthermore, the user does not have to download an OTT app or set up an account in order to access RCS content because it is sent across the cellular network natively. As a result, both enterprises and end consumers can benefit from using RCS as a messaging platform.
Apple has expressed interest in introducing RCS, despite the fact that its devices do not now support RCS Business Messages. A new upgrade is therefore anticipated. To learn more, keep an eye on this space.
Due to the encryption used, RCS messages offer a higher level of security than SMS messages currently do.
With the use of extensive promotional efforts, two-way communications, and a controllable customised strategy, enterprises may deliver an engaging CX. In the end, this raises the likelihood of cross-selling, read rate, and engagement. Businesses can get rid of landing pages with the help of their in-app browser capability. To stay in touch with clients around-the-clock, it also offers fallback options, including SMS service and chatbot integrations powered by AI and ML.