Terms & Conditions – Zapim

Introduction

Welcome to Zapim. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. You may not use our services if you do not agree to these terms.

Company Information

Since its establishment in 2014, Zapim has rapidly expanded to rank among the largest billing software providers. Mr. Samiulla Shaik and Mrs. Pooja Pahwa are our founding members. They formally launched their new company, QUICK SMS NETWORK PRIVATE LIMITED, in 2020. This company provides dependable, economical, quick, and easy-to-use services such as bulk SMS, toll-free lines, WhatsApp business API, and omnichannel.

Use of Services

1. Eligibility: You must be at least 18 years old to use our services. Using our services, you represent and warrant that you meet this requirement.
2. Account Registration: To use certain services, you may need to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information updated.
3. User Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Services

1. Bulk SMS: We provide reliable and cost-effective bulk SMS services. You are responsible for ensuring that the content of your messages complies with all applicable laws and regulations.
2. Toll-Free Lines: Our toll-free line services offer easy and affordable communication solutions. You agree to use these services by all applicable laws.
3. WhatsApp Business API: We offer WhatsApp business API services for seamless communication. You must comply with WhatsApp’s terms of service and policies when using this service.
4. Omnichannel Services: Our omnichannel services provide integrated communication solutions. You agree to use these services responsibly and in compliance with all applicable laws.

Payment and Billing

1. Fees: You agree to pay all fees associated with the services you use. All fees are non-refundable unless otherwise stated.
2. Billing: We will bill you for the services provided according to the pricing plan you select. You agree to pay all amounts due by the specified due date.
3. Late Payments: If you fail to make a payment on time, we may suspend or terminate your access to the services until the outstanding balance is paid in full.

Intellectual Property

1. Ownership: All content, trademarks, logos, and service marks displayed on our website are the property of Zapim or its licensors. You are not permitted to use these without our prior written consent.
2. License: We grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal or business use, subject to these terms and conditions.

Prohibited Uses

You agree not to use our services for any unlawful purpose or in a way that violates these terms and conditions. Prohibited uses include, but are not limited to:

• Sending spam or unsolicited messages
• Engaging in any form of harassment or abuse
• Violating the privacy rights of others
• Engaging in fraudulent or deceptive practices

Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these terms and conditions or is harmful to other users of our services, us, or third parties, or for any other reason in our sole discretion.

Disclaimer of Warranties

Our services are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted or error-free.

Limitation of Liability

In no event shall Zapim be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the services; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

Governing Law

These terms and conditions are governed by and construed under the laws of [Your Country/State], without regard to its conflict of law principles.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. We will notify you of any changes by posting the new terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

QUICK SMS NETWORK PRIVATE LIMITED
Email: support@zapim.com
Phone: +91 7065580655
Address: 32, 33, 3rd Floor, A-1 Block New Delhi , DL 110059