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Gupshup launches self-serve RCS platform with built-in AI orchestration

MediaNews4U November 06, 2026 Original Article
Gupshup launches self-serve RCS platform with built-in AI orchestration

Gupshup has launched its self-service RCS Business Messaging platform globally, combining carrier-grade onboarding, built-in AI orchestration, and customer engagement tools in a unified dashboard. The platform enables businesses to create and test RCS agents, obtain carrier approvals, and launch interactive messaging campaigns alongside WhatsApp, SMS, voice, and web channels. With verified business profiles, rich media, AI-powered conversations, and advanced analytics, the solution aims to simplify omnichannel communication and improve customer engagement.

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